Shipping Policy

How long will my order take to arrive?
Orders placed within India are usually shipped within 1–3 business days. Once shipped, delivery typically takes 2–4 working days at the earliest, and up to 7–8 working days depending on your location. Please note: delivery timelines may vary due to external factors (like weather or logistics delays) or internal processing times.


What are the shipping charges?

  • Prepaid Orders – Free shipping.

  • Cash on Delivery (COD) Orders – ₹99 per order.

  • For discounted products, shipping charges may vary.


What if my order isn’t delivered?
Our courier partners will attempt delivery up to three times. If the delivery is unsuccessful, the order amount will be refunded as store credit to your Black Urban wallet, which you can use for your next purchase.